Return & Refund Policy

This website is owned and operated by Kubobuko ehf.

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be:

• Unused and in the same condition you received it

• In its original packaging

• Accompanied by proof of purchase

To request a return, contact us at info@uvgolfballfinder.com.

Please do not send items back without contacting us first. Return addresses may vary depending on the supplier or warehouse fulfilling your order.

If your return is approved, we will provide instructions on where to send your package.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged

• The item is defective

• The wrong item was received

Original shipping charges are non-refundable.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival.

If your item is damaged, defective, or incorrect, contact us within 7 days of delivery at info@uvgolfballfinder.com and include:

• Your order number

• A description of the issue

• Clear photos or videos showing the problem

We will review your claim and provide a replacement or refund where appropriate.

Non-Returnable Items

We do not accept returns for:

• Used products

• Items damaged through misuse or normal wear

• Sale items

• Gift cards

• Personalized or custom-made products

Exchanges

We do not offer direct exchanges.

If you would like a different item, please return the original item if eligible and place a new order.

European Union 14-Day Right of Withdrawal

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving it, without providing a reason.

To qualify, the item must be unused, in its original condition and packaging, and accompanied by proof of purchase.

This right does not apply to products exempt under applicable consumer protection laws.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or card issuer may require additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@uvgolfballfinder.com.

Business Information

Kubobuko ehf.
Iceland
Email: info@uvgolfballfinder.com